eFone vs Vonage: Which is Better for You in 2021?

BUSINESS PHONE SMALL BUSINESS Oct 18 2021 / 6 min read

Choosing a residential and business phone VoIP services provider in Canada is significantly challenging, as there are several big companies in the VoIP market these days.

If you're confused about the finer points of which choice is ideal for you, this article is just what you need.

Learn why eFone is the most incredible Vonage alternative. We've put up a list of comparisons in terms of features, prices, and support so that you can feel confident in your choice!

Whether you’re looking to establish a regional presence, a global contact center, or simply looking to unify your communications, you’re probably looking for a provider or service that:

  • can meet your demands and is reliable with uptime
  • offers exceptional customer service in any timezone 
  • includes all the features you need and then some (call forwarding, ring groups, message scheduling)
For business

eFone provides unique Voice over Internet Protocol (VoIP) residential and phone business services that are customizable, flexible, and scalable to meet your particular needs.

Listed below are some of the most relevant features:


eFone offers local U.S. or Canada numbers, toll-free, Internet, and virtual phone numbers, allowing businesses to grow quickly and affordably. No external equipment is required for this, and you can start making calls as soon as you sign up.

eFone also offers unlimited calls to the US and Canada with the basic plans. The reason why this is a great service is that traditional phone lines can give you the same deal for double or triple the price.


Vonage gives you a free black phone box that connects to your (wired) Internet and a handset completely free! Vonage provides six-monthly VoIP phone service calling options, two of which are for businesses.

An essential Vonage adaptor, the Vonage Box, is included with your calling plan when you purchase online. Vonage has established itself as the most satisfying service in its price category, owing to their similar promise of "no monthly fee," which supposedly gives them an edge.

Vonage's various phone plans are incredibly tempting during the first six months of service, but you'll need to upgrade to full-featured plans in the long term.

Vonage World Plan ($39.99/month) includes free and unlimited international calling. Despite offering similar features to other providers, Vonage's pricing is set higher.

Who wins?

eFone wins once again since it offers free device-to-device calling for incoming international calls. eFone now provides a comprehensive range of corporate solutions, ranging from communications APIs to company phone systems for internal communication to contact centres for sales and support teams. 

Comparing VoIP features

To help you visualize the differences; this comparison table will outline all the essential raw details. These include plans, pricing, support, and other features that can help understand where each phone system stands. We aim to offer you the information you need to choose the best phone plan and phone provider for your needs in 2021. 



  • Basic: CAD $9.98/billed monthly, $4.98/month with annual subscription*
  • Premium: Can $19.99/billed monthly, $9.99/month with annual subscription
  • Free trial available for 30-day money-back guarantee includes unlimited calling to U.S, Mexico, Canada & Puerto Rico.


  • Mobile: $19.99 per month/per line plus taxes & fees
  • Premium: $29.99 per month/per line;
  • Advanced: $39.99 per month/per line plus taxes & fees
  • Enterprise: Customized Solutions

Vonage's plans start at $9.99/month for the first six months, after which there is a hefty price increase for all plans (some more than others, as shown above). Assuming you're looking for a long-term solution, you'll want to look at a plan that offers you all the features at an affordable rate.

If you're considering VoIP, it's because it has much more features for a lower price. And that's why we believe that VoIP plans shouldn't end up costing you the same as traditional phone lines. 

eFone and Vonage both offer similar services and features, but eFone's basic plans start at a lower price than Vonage, and even business plans are offered at a lower rate.

Who are they targeting?


Vonage targets:

  • Small and medium-sized businesses
  • Large enterprises 

eFonet targets:

  • Freelancers
  • Individuals (second phone numbers for personal use)
  • Small and medium-sized businesses
  • Large Enterprises

The target audience for businesses may not be an issue, as both Vonage and eFone offer solutions for any sized business. For this reason, we think that both providers are offering similar plans in this respect.

However, for personal use, eFone offers a better deal as there are several affordable plans that can be heavily customized based on own preferences.


eFone has advanced in recent years by using the newest chip-sets for a more compact design, which helps it to be more portable than Vonage's phone box.

The sound quality of eFone devices is more outstanding than Vonage apps, since they include H.D. voice and echo control.

The eFone App provides better access for both iOS and Android platforms and PIN-less calling. At the same time, the Vonage App has been recognized as having some issues with Android compatibility (though it fares well for iOS). 

So, why eFone?

We get it. You're wondering if we're being biased. However, eFone was created with the premise of offering everything and more at a much more affordable rate, which is why it's not 'too good to be true', but simply what you deserve.

Your ideal residential and business phone system is eFone. It's the most efficient and affordable Vonage replacement on the market, with a global connection, better portability, HD sound quality, 24/7 customer service, free smartphone app, flexibility to re-route calls, and more.

eFone is the most convenient option for establishing seamless communication, essential during the current Covid crisis!

So, stop looking for Vonage and jump on the train to achieve business success! Choose a reliable, secure, easy-to-use, and affordable VoIP system that integrates with your business operations. With this information, you're ready to pick out your new phone provider and get yourself plugged into life in Canada!

Declaration: all the information is accurate to per best of our knowledge


Zainab Hameed

Writer for eFone
30 Day Free Trial